PRIVACY POLICY

Eduardo Edit Lab LLC (“Eduardo Edit Lab LLC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and video editing services. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website, services, and communications.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request information, purchase a service, or submit materials for a video editing project. This information may include:

• Name
• Email address
• Billing and contact information
• Project requirements and communications
• Video files, images, audio files, documents, and other materials submitted for editing
• Information you provide through contact or service request forms

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, operating system, referring pages, pages visited, and general website usage information.

2. How We Use Your Information

We may use collected information to:

• Provide and manage our video editing services
• Process service requests and payments
• Communicate with you about your project or inquiries
• Review and manage submitted project materials
• Provide customer support
• Improve our website, services, and user experience
• Maintain website security and prevent fraudulent or unauthorized activity
• Comply with applicable legal and regulatory requirements

We will use submitted video, image, audio, and other project materials only as reasonably necessary to provide the requested services, communicate with you about your project, and fulfill our contractual or legal obligations.

3. Project Materials

When you submit files or other content to us for editing, you represent that you have the necessary rights or permissions to provide those materials for processing.

Project materials may include video footage, photographs, audio recordings, graphics, documents, or other digital content. We take reasonable measures to protect these materials from unauthorized access, use, alteration, or disclosure.

We do not use customer project materials for unrelated purposes without appropriate authorization.

4. Payment Information

When you purchase our services, payments may be processed through third-party payment providers. We may receive limited transaction information necessary to confirm and manage your payment, but payment card information may be collected and processed directly by the applicable payment provider.

We do not intentionally store complete payment card numbers on our website servers.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve website performance.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of some areas of the website.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and similar technologies.

6. Third-Party Services

We may use third-party service providers to support website hosting, payment processing, analytics, communications, file handling, security, or other business operations.

These providers may process information on our behalf and are expected to use information only for the purposes necessary to provide their services or as otherwise permitted by applicable law.

We do not sell your personal information to third parties for their own direct marketing purposes.

7. Information Sharing

We may disclose personal information when reasonably necessary to:

• Provide requested services
• Process payments
• Operate and maintain our website
• Work with service providers that support our business operations
• Protect our rights, property, and security
• Prevent fraud or unauthorized activity
• Comply with applicable laws, regulations, legal processes, or governmental requests

We do not disclose personal information beyond what is reasonably necessary for the applicable purpose.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information and project materials against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We retain personal information and project-related information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, comply with legal obligations, and fulfill legitimate business purposes.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.

10. Your Privacy Rights

Depending on where you reside and subject to applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of personal information, subject to applicable exceptions
• Request information about how personal information is collected and used
• Opt out of certain types of data sharing or processing where applicable
• Receive information about certain disclosures of personal information

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by applicable California privacy laws, may provide you with additional rights regarding your personal information.

Subject to applicable exceptions and verification requirements, California residents may have the right to request access to, correction of, or deletion of certain personal information and to know how their information is collected, used, and disclosed.

California residents may also have the right to opt out of the sale or sharing of personal information where such activities are applicable.

Do Not Sell or Share My Personal Information: We do not sell personal information for monetary consideration. If applicable data practices constitute “sale” or “sharing” under California law, you may contact us to exercise the applicable opt-out rights.

To submit a privacy request, please contact us at:

Email: [email protected]

We will review and respond to qualifying requests in accordance with applicable law. We may request information necessary to verify your identity before completing certain privacy requests.

11. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

12. External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

Any updated version will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.